When dealing with your personal information we, Real Life Christian Church, are required to observe our obligations under the Privacy Act 1988 (Cth) and comply with the Australian Privacy Principles, as well other relevant State legislation. This policy states how we collect, use, manage, protect and disclose personal information which comes into our possession via our website and/or mobile application (“Software”).
User Provided Information – The Software obtains the information you provide when you download our Mobile Application and submit forms (enquiries/testimonials) and create an account within the Software (if relevant). Creating an account is optional; however, please keep in mind that you may not be able to use some of the features offered by the Software if you do not have an account.
(a) Your name, phone number and email address when you make an enquiry; and
(b) Your name, email address and phone number information when you submit a prayer request; and
(c) Your name, email address, date of birth, gender, state, country, password, content preferences and optional phone number and profile picture when you create an account.
(d) (if relevant) your name, email address, cause and donation amount ($) when you submit a payment; or
(e) (if relevant) your name, email address, address, state, cause and donation amount ($) when you submit a payment and request a receipt.
Any financial information such as credit card or bank details are collected at the time of making a one-off or recurring payment, for the purposes of processing those payments. Please refer to our Payment Terms and Conditions for more details.
Our Software may collect certain information automatically, such as your operating system (browser and platform), your IP address and information about the way you use the Software. (See: “Automatic Data Collection”). If you would like to disable ‘cookies’, you can do so within your browser settings.
(a) If there is only one location listed for us, then we do not collect precise information about your location.
(b) If there are multiple locations listed for Us and you have enabled Location Services on your device or browser, our Software will only collect precise information about the location of your device in order to calculate distances from your current position to our nearest locations. You can disable Location Services in your browser and device settings.
We may share your information with third parties only in the ways that are described in this privacy statement.
We may disclose ‘User Provided’ and ‘Automatically Collected’ Information:
We may work with analytics companies to help us understand how the Software is being used, such as the frequency and duration of usage and what content is accessed the most.
If you have an Account, you may update your Account including name, phone number, date of birth, gender, state, password, content preferences and profile picture under ‘My Profile’. If you are unsure how to do this, please contact us. However, if you do not have an account, you can contact us and we can update these for you.
If you have an Account, you may delete your account by selecting ‘Delete Account’ under ‘My Profile’ to have all your details removed from our system. This will remove your account including all personal details and content preferences. If you are still unsure how to do this, or if you do not have an Account please contact us and request to be removed from the system.
All information collected is stored on our secure servers located in Australia. We will retain User Provided data for as long as you use our Software and for a reasonable time thereafter. If you would like us to delete User Provided Data that you have provided, please contact us directly.
Please note that some or all of the User Provided Data may be required in order for the Software to function properly, and we may be required to retain certain information by law.
We do not use the Software to knowingly solicit data from, or market to, children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us directly.
Our technology partner is concerned about safeguarding the confidentiality of your information. They provide physical, electronic, and procedural safeguards within their Software to protect information that is processed and stored. For example, they limit access to this information to authorised employees and contractors who need to know that information in order to operate, develop or improve their Software. Please be aware that although they endeavour to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
If you have any questions regarding Privacy while using the Software, or have questions about these practices, please contact us directly at:
Real Life Christian Church
129 Dennis Road, Springwood QLD 4127
Angela Trethewey | Support Services Coordinator